leapSTONE has worked with commercial, public and NGO organisations. Projects range from hospitality to healthcare and from direction-setting to delivery.

leapSTONE has worked with commercial, public and NGO organisations. Projects range from hospitality to healthcare and from direction-setting to delivery.

All projects come with their unique challenges. leapSTONE has helped with the following:

  • accelerating a piece of work that has already started
  • giving form to a project in its earliest stages
  • exploring a problem area leading to writing a brief
  • agency selection and management
  • unblocking complex, multi-faceted or resilient issues
  • exploring end-to-end customer and employee experiences
  • direction-setting how best to embrace design within the client organisation.

Clients include:

  • InterContinental Hotels Group (guest experience and innovation)
  • LOCOG (London 2012 Olympic Torch)
  • Thames and Hudson (strategic design management)
  • European Broadcast Union (design thinking and innovation)
  • NHS (reducing violence in A & E and innovating primary care experience)
  • Department for Transport (high speed trains)
  • Warwickshire County and Harrow Councils (service design and innovation)
  • WWF-UK (brand and innovation)
  • World Animal Protection (design thinking and strategy).